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Report: Facebook Paid Contractors To Transcribe User Audio On Messenger

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Report: Facebook Paid Contractors To Transcribe User Audio On Messenger

(CBS Local) — Facebook has been paying hundreds of outside contractors to transcribe select voice conversations from users of its services, Bloomberg reported on Tuesday, citing people with knowledge of the work.

The company confirmed that it had been transcribing users’ audio, but said it will no longer do so following scrutiny into other companies.

Earlier this month, Apple and Google suspended reviewing recordings from users interacting with their voice assistants.

“Much like Apple and Google, we paused human review of audio more than a week ago,” a spokesperson told Bloomberg. Facebook has been paying hundreds of outside contractors to transcribe clips of audio from users of its services, according to people with knowledge of the work […]

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