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Crunch Acknowledges Remodel Issues, No Word on Refunds

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We posted yesterday about complaints we heard about the remodel at Crunch on Sunset Blvd.  The gym sent out an email to members today acknowledging some of the problems and thanking members for their patience as they work to complete the project.

The email states that “there are still some aspects and details we are working on and expect to complete over the next few weeks” and that they “understand that it would have been ideal if the additional work had been completed while the gym was closed…”

They say that they opted to reopen as quickly as possible so that members could resume workouts.  (We’re still unaware of any widespread offer that they’ve made to credit members on their monthly fee for the period of closure, which is one of the big complaints we’re hearing that people are still miffed about… please post in the comments section or contact us if you have any info about this.)

Changes still to come include softening the lighting, perfecting the sound system, adding graphics and touch up paint work, along with “ensuring that all the amenities are in place and installing new benches in the locker rooms.”

“As you know, change always takes a bit of gettting used to and we hope that the new look and feel of the club will soon feel like a new and improved version of the Sunset you knew before,” says the email in closing.

Previously

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1 Comment

1 Comment

  1. L

    August 31, 2010 at 4:49 PM

    ha, I didn’t get an email?? Yesterday was my first workout since the remodel…I thought they said they were going to upgrade the cooling systems? It has always been hot in there and last night was even worse than before…

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